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EAP employee assistance programme counselling employees occupational health services support UK provider

​The workplace today is stressful enough without the added stress of having to source services from multiple suppliers, services that are often time consuming, difficult to manage and often more costly overall. Through our experience, we have become increasingly aware of the requirement of a cost-effective, clearly structured Employee Assistance Programme, one that would dovetail into our other services and provide a distinct benefit to our clients.​

With value for money and clarity of offering as our key objective we created our PAM Wellbeing Employee Assistance Programme (EAP), which provides tailor-made support when and where it is needed for both managers and their colleagues, as well as offering services for students or member organisations, both in the UK and Internationally.


Please click here to visit our PAM Wellbeing website for more detailed information.

Why Implement an Employee Assistance Programme (EAP)?

​Supported by our professional counsellors and clinicians, PAM Wellbeing offers a targeted employee assistance programme with a 24/7/365 helpline. Tailored to individual client needs and designed to be value for money, each service is created in consultation with the client to complement the culture and business needs of their organisation.​


Providing your colleagues with PAM Wellbeing helps you to manage absence, motivate your staff and encourage them to have a better life balance, all for a modest cost. The benefits to your organisation will be clearly seen in reduced absence rates, a motivated and focused workforce and an overall benefit to your bottom line.

What do you get for your money?

Our standard EAP includes the following functions:

24/7/365 helpine

Answered by qualified British Association of Counselling and Psychotherapy (BACP) counsellors.


Legal, family care & financial information

Practical information services by subject matter experts covering a range of issues.


Mangement consultancy and support

Providing managers with advice on how best to support individuals in emotional distress e.g. bereavement, divorce, redundancy or other issues.

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Wellbeing app and portal

Our ORCHA approved internally developed market leading solution supports the full spectrum of health and wellbeing via a wealth of tools and resources.

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Ease of access

Employees can also contact via live chat, email, online or request a call-back. We provide access in over 200 languages.


Short-term solutions focused counselling

Counselling sessions delivered by telephone, video, and face to face (in-person).

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Telephonic trauma and critical incident support

Our critical incident team will be on hand to guide managers and provide immediate psychological first aid.

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Computerised Cognitive Behaviour (cCBT)

Provided through an evidence based digital solution.

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Triage and clinical assessment

We adopt bio psychological assessment including a risk assessment to determine the best support for the employee.


Support for dependants and immediate family 

In line with HMRC guidance.



Onward referrals and signposting to specialist support agencies and services.

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